Privacy Policy

​

At Therapy-Chats.com, along with our affiliated entities (“Therapy-Chats.com,” “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect Personal Information when you access or use our website and services (collectively, “Services”).

​

1. Information We Collect

Personal Data You Provide:
We collect Personal Data you submit when registering an account or using our Services, including:

• Registration Information: name, contact details, login credentials, payment card information, and transaction history.

• User Content: any data you input, upload, or feedback you provide through the Services (“Content”).

• Correspondence Information: details from any communications you send us.

• Social Media Data: information you share when interacting with our social media pages, including aggregated analytics provided by social media platforms.

Information Automatically Collected:
When you use our Services, we may automatically collect:

• Browsing Data: IP address, browser type, settings, date/time of requests, interaction with our websites.

• Interaction Data: pages viewed, features used, timestamps, time zone, device identifiers, user agent details.

• Device Data: device name, operating system, browser version.

• Cookies: small data files stored on your device to support functionality and enhance your experience. You may control cookies via your browser settings, but restricting cookies may affect Service usability.

• Analytics Data: collected through cookies and similar technologies to analyze how users engage with our Services and improve them.

 

2. How We Use Your Information

We use your Personal Data to:

• Provide, maintain, and improve our Services.

• Communicate with you.

• Develop new features and offerings.

• Detect, prevent, and address security, fraud, or abuse.

• Comply with legal obligations and protect our rights and those of third parties.

Aggregated or Anonymized Data:
We may aggregate or anonymize Personal Data for research, analytics, and service improvement. Such data cannot be used to identify you and may be freely shared or published.

​

3. Disclosure of Personal Information

We may share your Personal Data without additional notice in these situations:

• Service Providers: We share data with trusted vendors and service providers who perform functions on our behalf (e.g., hosting, email services, analytics). They access information only to the extent needed and under our instructions.

• Business Transfers: In transactions like mergers, sales, or bankruptcy, Personal Data may be transferred as part of company assets.

• Legal Requirements: When required by law, regulation, or to protect rights, safety, or property.

• Affiliates: To entities we control or that control us; such affiliates use your Personal Data according to this Privacy Policy.

 

4. Your Rights

Depending on your location (notably in the EEA, UK, and other regions), you may have the right to:

• Access, correct, or delete your Personal Data.

• Transfer your Personal Data to another service.

• Withdraw consent or object to certain processing activities.

• Request limitation of processing.

Some rights can be exercised via your Therapy-Chats.com account. Otherwise, please contact us at support@Therapy-Chats.com to submit requests.

 

Regarding Accuracy:
Our AI generates responses based on likelihood, which may sometimes include factually incorrect information about you. If you find inaccuracies concerning your Personal Data in output generated by Therapy-Chats.com, you may request correction or removal by contacting us. Due to technical limitations, we may not always be able to make corrections but will consider removal requests.

​

5. Children

Our Services are not for children under 18, and we do not knowingly collect Personal Data from them. If you believe a child under 18 has provided us with Personal Data, please contact us immediately. Users aged 18 must have parental or guardian consent to use our Services.

​

6. Links to Other Sites

Our Services may contain links to third-party websites or social media (“Third-Party Sites”) not operated by us. We are not responsible for their content, privacy practices, or policies. Please review their respective policies before sharing information.

​

7. Security and Data Retention

We apply commercially reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is fully secure. Please exercise caution when sending sensitive information.

We retain Personal Data only as long as necessary to fulfill Service delivery or comply with legal requirements. Anonymized or aggregated data may be retained indefinitely for research or statistical purposes.

​

8. International Users

By using our Services, you consent to the transfer and storage of your Personal Data in the United States.

For Users in the EEA, UK, and Switzerland:
We process your Personal Data based on:

• Performance of contract to provide Services.

• Legitimate interests, including Service security and improvement and AI model training (you may opt out).

• Your consent (revocable at any time).

• Compliance with legal obligations or protecting rights.​
   

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here, and where required by law, we will provide additional notice. Continued use of our Services after updates means you accept the revised policy.

​

10. Contact Us

If you have questions or concerns, please fill in and submit the following Contact Form..

​

​

​

Therapy Chats - free Online Therapy for Relationship Counseling | Effective Therapy

​

​

​

​