Therapy Chats - free Online Therapy for Relationship Counseling, Family Issues with Evidence-based Therapy

Terms and Conditions

Thank you for using Therapy-Chats.com (“we,” “us,” or “our”). By accessing or using our services, including the chatbot, software, websites, and related tools (“Services”), you agree to these Terms and Conditions, our Privacy Policy, and other applicable policies. Please read carefully.

1. Eligibility

You must be at least 13 years old to use the Services. Users under 18 must have parental or guardian consent. By using the Services, you represent you have legal capacity and authority to agree to these Terms, whether individually or on behalf of an entity.

2. Scope of Services

Our Services provide general information and support but do not substitute professional advice (e.g., medical or mental health). Services are not designed to comply with specific regulatory standards such as HIPAA, FISMA, or GLBA. Use in such regulated contexts is prohibited.

3. User Responsibilities and Conduct

You agree to:

Provide accurate, truthful registration information and safeguard your account credentials.
Use the Services lawfully and avoid misuse, abuse, or harmful conduct.
Not engage in unauthorized access, scraping, reverse engineering, spam, fraud, harassment, or any activity violating our Usage Policies.
Use the Services only in supported countries and compliant with local laws.

We reserve the right to suspend or terminate users violating these terms or engaging in misuse.

4. Content Ownership and Use

You retain ownership of any data or inputs you provide (“Input”). Therapy-Chats.com grants you all rights to the generated outputs (“Output”) for any lawful purpose, provided you comply with these Terms.

Please note:

Outputs may not be unique and can be similar to those provided to other users.
We may use Content to improve our Services and comply with legal requirements.
You are solely responsible for your Content and ensuring it does not violate laws or these Terms.

5. Third-Party Integrations and Data

Our Services may involve or interact with third-party software, products, or services ("Third-Party Services"). Your use of any such Third-Party Services is subject to their own terms and policies. Therapy-Chats.com disclaims all responsibility and liability for Third-Party Services, including their availability, content, or privacy practices.

6. Payment and Subscription

You agree to provide accurate payment details and authorize recurring charges where applicable.
Prices and subscription plans are subject to change without prior notice due to vendor or business needs.
We reserve the right to refuse or cancel orders if we suspect fraud or abuse.
You may cancel subscriptions anytime; cancellations take effect at the end of the current paid period and term.

7. Service Availability and Modifications

We strive to maintain uninterrupted Services but cannot guarantee constant availability. We reserve the right to change, suspend, or discontinue Services or features at any time without notice and without liability to you.

8. Termination and Suspension
These Terms take effect when you first use the Services and remain in force until terminated. You may terminate your use of the Services at any time by discontinuing access but a remaining paid subscription fee will not be refunded. We may terminate or suspend your access immediately upon notice if you materially breach these Terms (including the Usage regulations or Confidentiality obligations), if there are changes in circumstances involving Third-Party Services outside of our control, or to comply with applicable law or governmental requests.

We reserve the right to suspend or terminate your access if your use violates these Terms, poses security risks, involves fraudulent activity, or exposes us or any third party to liability.

9. Confidentiality and Security

You agree to protect confidential information disclosed during your use of Services and notify us promptly of any security breaches. You are responsible for complying with applicable data privacy laws when processing personal data through the Services.

10. Disclaimers and Limitation of Liability

The Services are provided “as is” without warranties of any kind. We disclaim all warranties, including accuracy, reliability, fitness for purpose, or non-infringement. Therapy-Chats.com and its affiliates do not guarantee the accuracy of the information and disclaim all liability for any damages arising from its use or reliance.

By using the Therapy-Chats.com chatbot, you acknowledge that it provides general information and support on mental health and emotional wellbeing but is not a substitute for professional advice or treatment from licensed healthcare providers. Responses are generated from general knowledge and may not be accurate, complete, or tailored to your circumstances.

In emergencies or mental health crises, seek immediate assistance from professionals or emergency services. The chatbot is not equipped for crisis intervention. Your use of the chatbot signifies acceptance of these terms and your assumption of all risks. If you do not agree, please stop using the service.

11. Governing Law and Miscellaneous

These Terms constitute the entire agreement and are governed by applicable laws. If any provision is invalid or unenforceable, remaining provisions remain in effect. No agency or partnership is created by these Terms. We may assign rights and obligations freely.

For questions or concerns, please complete and submit a Contact Form.

At Therapy-Chats.com, along with our affiliated entities (“Therapy-Chats.com,” “we,” “us,” or “our”), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect Personal Information when you access or use our website and services (collectively, “Services”).

1. Information We Collect

Personal Data You Provide:
We collect Personal Data you submit when registering an account or using our Services, including:

Registration Information: name, contact details, login credentials, payment card information, and transaction history.
User Content: any data you input, upload, or feedback you provide through the Services (“Content”).
Correspondence Information: details from any communications you send us.
Social Media Data: information you share when interacting with our social media pages, including aggregated analytics provided by social media platforms.

Information Automatically Collected:
When you use our Services, we may automatically collect:

Browsing Data: IP address, browser type, settings, date/time of requests, interaction with our websites.
Interaction Data: pages viewed, features used, timestamps, time zone, device identifiers, user agent details.
Device Data: device name, operating system, browser version.
Cookies: small data files stored on your device to support functionality and enhance your experience. You may control cookies via your browser settings, but restricting cookies may affect Service usability.
Analytics Data: collected through cookies and similar technologies to analyze how users engage with our Services and improve them.

2. How We Use Your Information

We use your Personal Data to:

Provide, maintain, and improve our Services.
Communicate with you.
Develop new features and offerings.
Detect, prevent, and address security, fraud, or abuse.
Comply with legal obligations and protect our rights and those of third parties.

Aggregated or Anonymized Data:
We may aggregate or anonymize Personal Data for research, analytics, and service improvement. Such data cannot be used to identify you and may be freely shared or published.

3. Disclosure of Personal Information

We may share your Personal Data without additional notice in these situations:

Service Providers: We share data with trusted vendors and service providers who perform functions on our behalf (e.g., hosting, email services, analytics). They access information only to the extent needed and under our instructions.
Business Transfers: In transactions like mergers, sales, or bankruptcy, Personal Data may be transferred as part of company assets.
Legal Requirements: When required by law, regulation, or to protect rights, safety, or property.
Affiliates: To entities we control or that control us; such affiliates use your Personal Data according to this Privacy Policy.

4. Your Rights

Depending on your location (notably in the EEA, UK, and other regions), you may have the right to:

Access, correct, or delete your Personal Data.
Transfer your Personal Data to another service.
Withdraw consent or object to certain processing activities.
Request limitation of processing.

Some rights can be exercised via your Therapy-Chats.com account. Otherwise, please contact us at support@Therapy-Chats.com to submit requests.

Regarding Accuracy:
Our AI generates responses based on likelihood, which may sometimes include factually incorrect information about you. If you find inaccuracies concerning your Personal Data in output generated by Therapy-Chats.com, you may request correction or removal by contacting us. Due to technical limitations, we may not always be able to make corrections but will consider removal requests.

5. Children

Our Services are not for children under 13, and we do not knowingly collect Personal Data from them. If you believe a child under 13 has provided us with Personal Data, please contact us immediately. Users aged 13–17 must have parental or guardian consent to use our Services.

6. Links to Other Sites

Our Services may contain links to third-party websites or social media (“Third-Party Sites”) not operated by us. We are not responsible for their content, privacy practices, or policies. Please review their respective policies before sharing information.

7. Security and Data Retention

We apply commercially reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is fully secure. Please exercise caution when sending sensitive information.

We retain Personal Data only as long as necessary to fulfill Service delivery or comply with legal requirements. Anonymized or aggregated data may be retained indefinitely for research or statistical purposes.

8. International Users

By using our Services, you consent to the transfer and storage of your Personal Data in the United States.

For Users in the EEA, UK, and Switzerland:
We process your Personal Data based on:

Performance of contract to provide Services.
Legitimate interests, including Service security and improvement and AI model training (you may opt out).
Your consent (revocable at any time).
Compliance with legal obligations or protecting rights.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted here, and where required by law, we will provide additional notice. Continued use of our Services after updates means you accept the revised policy.

10. Contact Us

If you have questions or concerns, please fill in and submit the following Contact Form..

Therapy Chats - free Online Therapy for Relationship Counseling | Effective Therapy

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