Terms & Conditions
Thank you for using Therapy-Chats.com (“we,” “us,” or “our”). By accessing or using our services, including the chatbot, software, websites, and related tools (“Services”), you agree to these Terms and Conditions, our Privacy Policy, and other applicable policies. Please read carefully.
1. Eligibility
You must be at least 18 years old to use the Services. Users under 18 must have parental or guardian consent. By using the Services, you represent you have legal capacity and authority to agree to these Terms, whether individually or on behalf of an entity.
2. Scope of Services
Our Services provide general information and support but do not substitute professional advice (e.g., medical or mental health). Services are not designed to comply with specific regulatory standards such as HIPAA, FISMA, or GLBA. Use in such regulated contexts is prohibited.
3. User Responsibilities and Conduct
You agree to:
-
Provide accurate, truthful registration information and safeguard your account credentials.
-
Use the Services lawfully and avoid misuse, abuse, or harmful conduct.
-
Not engage in unauthorized access, scraping, reverse engineering, spam, fraud, harassment, or any activity violating our Usage Policies.
-
Use the Services only in supported countries and compliant with local laws.
We reserve the right to suspend or terminate users violating these terms or engaging in misuse.
4. Content Ownership and Use
You retain ownership of any data or inputs you provide (“Input”). Therapy-Chats.com grants you all rights to the generated outputs (“Output”) for any lawful purpose, provided you comply with these Terms.
Please note:
-
Outputs may not be unique and can be similar to those provided to other users.
-
We may use Content to improve our Services and comply with legal requirements.
-
You are solely responsible for your Content and ensuring it does not violate laws or these Terms.
5. Third-Party Integrations and Data
Our Services may involve or interact with third-party software, products, or services ("Third-Party Services"). Your use of any such Third-Party Services is subject to their own terms and policies. Therapy-Chats.com disclaims all responsibility and liability for Third-Party Services, including their availability, content, or privacy practices.
6. Payment and Subscription
-
You agree to provide accurate payment details and authorize recurring charges where applicable.
-
Prices and subscription plans are subject to change without prior notice due to vendor or business needs.
-
We reserve the right to refuse or cancel orders if we suspect fraud or abuse.
-
You may cancel subscriptions anytime; cancellations take effect at the end of the current paid period and term.
7. Service Availability and Modifications
We strive to maintain uninterrupted Services but cannot guarantee constant availability. We reserve the right to change, suspend, or discontinue Services or features at any time without notice and without liability to you.
8. Termination and Suspension
These Terms take effect when you first use the Services and remain in force until terminated. You may terminate your use of the Services at any time by discontinuing access but a remaining paid subscription fee will not be refunded. We may terminate or suspend your access immediately upon notice if you materially breach these Terms (including the Usage regulations or Confidentiality obligations), if there are changes in circumstances involving Third-Party Services outside of our control, or to comply with applicable law or governmental requests.
We reserve the right to suspend or terminate your access if your use violates these Terms, poses security risks, involves fraudulent activity, or exposes us or any third party to liability.
9. Confidentiality and Security
You agree to protect confidential information disclosed during your use of Services and notify us promptly of any security breaches. You are responsible for complying with applicable data privacy laws when processing personal data through the Services.
10. Disclaimers and Limitation of Liability
The Services are provided “as is” without warranties of any kind. We disclaim all warranties, including accuracy, reliability, fitness for purpose, or non-infringement. Therapy-Chats.com and its affiliates do not guarantee the accuracy of the information and disclaim all liability for any damages arising from its use or reliance.
By using the Therapy-Chats.com chatbot, you acknowledge that it provides general information and support on emotional wellbeing but is not a substitute for professional advice or treatment from licensed healthcare providers. Responses are generated from general knowledge and may not be accurate, complete, or tailored to your circumstances.
In emergencies or mental health crises, seek immediate assistance from professionals or emergency services. The chatbot is not equipped for crisis intervention. Your use of the chatbot signifies acceptance of these terms and your assumption of all risks. If you do not agree, please stop using the service.
11. Governing Law and Miscellaneous
These Terms constitute the entire agreement and are governed by applicable laws. If any provision is invalid or unenforceable, remaining provisions remain in effect. No agency or partnership is created by these Terms. We may assign rights and obligations freely.
Contact Us
For questions or concerns, please complete and submit a Contact Form.
Therapy-Chats.com
Additional Terms for the Relationship Reset Program
Effective Date: 2025.06.01
Provider: Therapy-Chats.com
I. What You're Purchasing
A one-time payment gives you personal access to the Relationship Reset Program, including all 21 Quests and 24/7 AI Coach support, for a period of 8 weeks from the date of purchase. There are no recurring charges or hidden fees.
II. Program Access & Delivery
Quest 1 and selected materials (including Meditation and Personality Tests) are available immediately upon purchase. Remaining Quests are released progressively as you advance through the program.
II. Access Period
Your access period is 8 weeks from the date of purchase, regardless of your progress. We recommend committing to a regular pace to make the most of your access period. If you require continued access after expiry, you may re-purchase the program or contact us regarding a special offer.
IV. Personal Use Only
Your access is strictly personal and non-transferable. Login credentials may not be shared with or used by any other person.
V. No Refund Policy
All purchases are final. Due to the nature of instant digital access, no refunds will be issued from the date of purchase. By completing your purchase, you confirm that you have read and accepted this policy.
VI. Not a Substitute for Professional Therapy
The Relationship Reset Program is a structured self-development experience built on evidence-based psychological frameworks. It is not a replacement for licensed psychotherapy, medical advice, or crisis support. If you are in crisis or require urgent mental health support, please contact a licensed professional or local crisis service.
VII. Results
Your progress and outcomes depend on your own engagement and effort. We are committed to providing a high-quality, evidence-based program and full AI Coach support throughout — but we cannot guarantee specific results, as every individual's journey is different.
VII Program Updates
We continuously improve the program. Content updates and Quest improvements are included in your access at no additional cost.
IX. Intellectual Property
All program content, including Quests, exercises, frameworks, and materials, is the exclusive property of Therapy-Chats.com. You may not copy, reproduce, share, or distribute any part of the program in any form.
X. Termination
We reserve the right to suspend or terminate access if these Terms are violated, including any attempt to share, reproduce, or resell program content.
XI. Changes to These Terms
We may update these Terms from time to time. Continued use of the program following any update constitutes your acceptance of the revised Terms.
For any questions, contact us by filling in the contact form:
Website Security
Built-in security measures meet top industry standards, giving you peace of mind.
SSL Digital Credentials
Verify your website's identity and enable encrypted connections, giving browsers confidence to access our site.
TLS 1.3 Encryption
Use the latest industry-leading protocols to encrypt data, ensuring the safety of your information.
DDoS Protection
In a DDoS attack, your website may be overwhelmed by excessive traffic and become unusable.
Tier 1 PCI Compliance
Our website meets the highest global standards for secure online payments.